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Prescriptions Repeat prescriptions may only be given by prior arrangement with the doctor. Please allow 48 hours (i.e. 2 full working days) for the prescription to be prepared. A post-box for repeat prescription requests is available at reception. Collections are available after 11:00am, Monday to Friday. Requests for repeat prescriptions are not taken over the telephone, but can be faxed or e-mailed to: Fax: (0113) 272 0030 E-mail: info@lingwellcroft.co.uk Students We occasionally have medical or nursing students with us on a short-term basis, for teaching purposes only. Complaints Procedure We have a formal in-house complaints procedure. You can pick up a copy of the complaints procedure at reception. Ruth Long, the Practice Manager, will contact you to discuss the issues. Patient Registrations Any patient wishing to register with the practice should obtain a patient registration application form, available from reception. Registration will only be considered for those living within the practice geographical area. This necessary limitation is applied to ensure that our doctors can respond within appropriate time limits to the need for urgent home visits. Violent or Abusive Patients We will not tolerate patients who are abusive or violent towards our doctors, nurses and administration staff or attached clinical personnel, nor will we accept any form of intimidation or violent / abusive behaviour towards other patients and visitors in any area of the practice premises. Any patient found behaving in this manner may, following appropriate investigation and subject to the agreement of the partners and practice manager, be removed from our patient list and be refused access to the surgery. Any such decision will be communicated to the patient in writing and may also be referred to the appropriate authorities for further action. Practice Geographical Area The practice covers a geographical area that is centered on the LS10 postcode region of south Leeds. It is bordered by Southleigh Road, The Clearings, Belle Isle Circus and Winrose Grove to the north, the M1 and M621 motorways to the east, Middleton Lane (A654) to the south and the disused railway lines to the west. Any patients who move out of our practice area will need to register with an alternative surgery and you will be notified of this in writing. In addition if it becomes necessary to remove any patients from our list, you will be informed of the reasons in writing.
Any patients who move out of our practice area will need to register with an alternative surgery and you will be notified of this in writing. In addition if it becomes necessary to remove any patients from our list, you will be informed of the reasons in writing.
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